Track Your Order

Once your order ships, we'll email you a shipping confirmation with a tracking link so you can follow your plush friend all the way to your door.

Where to find your tracking

  • Check your email: open the shipping confirmation from CubGroove and tap Track your order.
  • Sign in to your account: go to My account to see all your orders and their latest status.

Can't find your tracking email? Check your spam or promotions folder, or contact us with your order number and we'll help.